Kraken与BitMart对比：两家加密货币交易所比较

In today’s crowded crypto market, choosing the right exchange means matching your trading goals with the right mix of features, risk profile and product set.

BitMart and Kraken both provide global access to digital assets, but they address different segments of the market. Kraken emphasises stability, compliance and a robust ecosystem for all-round trading. BitMart focuses on variety, speed and a large altcoin library.

The trading platform you use for your crypto journey is a big decision. This article breaks down how BitMart and Kraken compare across key areas so you can decide which exchange best suits your trading style and strategy.

Kraken于2011年在美国成立，是加密货币行业中最早、最成熟的品牌之一。Bitcoin推出不到两年后，Kraken便随之推出，凭借对安全、运营透明度和高品质用户体验的高度重视，赢得了全球认可。

如今，Kraken为超过1,500万名客户提供服务，覆盖190多个国家/地区。Kraken提供的产品，从面向个人投资者的旗舰Kraken平台，到通过Kraken Pro平台和Kraken Desktop应用为高级交易者和机构交易者打造的强大一体化交易平台，覆盖广泛。

Kraken的机构服务套件涵盖现货、杠杆、合约市场、质押和场外交易，为符合条件的客户提供服务。Kraken还通过Kraken 学习中心大力投入教育内容，为新手和经验丰富的交易者提供支持。

Kraken总部位于怀俄明州，坚持问责制，定期发布储备证明。这一做法早在2014年便由Kraken引入加密货币行业。Kraken还是首家在Bloomberg Terminal上挂牌的加密货币交易所，帮助弥合传统金融与数字资产之间的鸿沟。

Kraken在包括美国、加拿大、英国和欧盟在内的主要市场持有监管牌照，并曾协助处理Mt. Gox债权人索赔等案件。凭借稳定且合规的运营，Kraken建立了良好声誉，成为寻求安全、长期稳定加密货币交易所的客户信赖的平台。

Founded in 2017 by Sheldon Xia, BitMart operates in over 180 countries and has positioned itself as a highly accessible global exchange with extensive token variety. Its platform supports spot, margin and futures trading, an in-house token (BMX), copy-trading features and an NFT marketplace.

While BitMart offers broad market access and diverse products, its regulatory framework is less comprehensive than that of older, compliance-focused venues, and previous security incidents have led some users to view it as higher-risk.

While BitMart attracts users aiming for large altcoin selections and leverage-heavy trading, Kraken appeals to those who prioritize proven reliability, regulatory alignment and transparent operations.

Kraken’s global licensing, institutional-grade infrastructure and publicly verifiable custody practices offer a clearer framework of trust for both beginners and seasoned traders. If you value compliance and long-term stability alongside deep features, Kraken’s track record gives it an edge over BitMart’s more speculative, high-variety model.

Kraken的产品生态系统旨在满足各种交易风格和不同经验水平用户的需求。通过简洁易用的移动应用程序，用户可以随时随地进行交易；也可以通过Kraken Pro使用更高级的工具，包括详细的图表、自定义订单类型和实时市场数据。

平台为所有用户提供现货交易服务。在符合条件的地区，用户还可以使用杠杆交易（最高5倍杠杆）和期货合约（最高50倍杠杆）。机构客户和高净值客户可以通过Kraken的场外交易柜台和Kraken Prime获取更多服务。

除交易外，Kraken还支持加密货币质押，涵盖21种以上资产。根据币种和网络状况，年化收益率可达17%。用户可以直接通过平台质押以太坊（ETH）、Solana（SOL）和Cardano（ADA）等资产，赚取被动收益。

Kraken还通过Krak支持全球数字支付。该功能让用户可以免交易手续费发送加密货币或现金。

2024年，Kraken推出了基于Optimism的SuperChain构建的Ink二层网络，为中心化交易所与热门DeFi协议之间提供无缝连接。

对于希望深入了解金融知识的用户，Kraken 学习中心提供丰富的教育资源，内容涵盖从区块链基础知识到高级交易策略。

BitMart emphasises feature breadth and rapid access. Its platform supports over 1,700 cryptocurrencies, spot and margin trading with leverage up to 100× in some markets, futures and perpetual contracts, staking and savings products, a native token (BMX), a P2P marketplace, and an NFT ecosystem.

BitMart also offers API access for programmatic trading. The API provides services for market queries, automatic trading, and other operations across spot, margin, and futures markets. BitMart's Fast API also includes support for OAuth 2.0, high-speed data, secure authentication, and both RESTful API and WebSocket connections.

BitMart only provides a custodial wallet, meaning BitMart holds and secures the private keys on your behalf.

These tools make BitMart appealing for users who want exposure to emerging tokens and fast-moving opportunities rather than a more conservative portfolio approach.

While BitMart boasts a wide array of cryptocurrencies and trading features, Kraken delivers a more controlled and integrated product environment. Kraken’s offering may be smaller in token count, but it compensates with strong regulatory alignment, institutional-calibre custody, and clear product definitions across trading, staking and securities.

For users who want advanced tools within a verified, stable infrastructure, rather than just maximum variety, Kraken’s product suite offers greater confidence and coherence than BitMart’s high-feature, higher-risk structure.

Kraken用户可以访问600多种加密货币，包括Bitcoin（BTC）和XRP（XRP）等主流加密货币，以及各种山寨币，涵盖迷因币和流动性质押代币。

此外，Kraken应用还提供超过11,000只免佣金ETF和股票，可直接进行交易。在符合条件的地区，用户还可以投资xStocks，即这些股票的代币化版本。
Kraken支持使用10种主要法定货币进行提款和充值，为全球用户提供快速、便捷的账户入金体验。

支持的法定货币包括：

• USD（美元）

• CAD（加元）

• GBP（英镑）

• EUR（欧元）

• JPY（日元）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷比索）

• MXN（墨西哥比索）

• BRL（巴西雷亚尔）

此外，平台还支持15种稳定币，包括Tether（USDT）、USDC和USDG。

BitMart offers broad access to digital assets, listing over 1,700 cryptocurrencies across more than 700 trading pairs. The platform supports major coins such as BTC and ETH along with leading altcoins including SOL, ADA and AVAX.

In addition to crypto markets, BitMart recently announced its participation in the xStocks Alliance, enabling trading of tokenised stocks and ETFs, expanding asset reach beyond pure crypto. This diverse range makes BitMart appealing to traders seeking exposure to both major and niche digital assets within a single platform.

Although BitMart’s listings are more extensive, Kraken supports over 500 vetted digital assets and offers access to 11,000+ U.S. stocks and ETFs, positioning itself as a hybrid platform bridging crypto and traditional finance.

For investors who value regulated crypto exposure alongside digital-asset liquidity, Kraken provides greater assurance than platforms that focus primarily on volume and token quantity.

Kraken differentiates itself through a more curated asset list that prioritizes liquidity, regulatory compliance and integration with traditional securities.

Kraken采用分级的交易量费率模式，费率透明，能够满足专业交易者和普通投资者的需求。

挂单手续费最低为0.25%，吃单手续费最低为0.40%。此外，高交易量个人用户和机构还可享受费率折扣。订阅Kraken+后，符合条件的用户在每月达到特定交易量上限前可完全免除这些费用。

大多数加密货币和法定货币充值均免手续费，但具体费用可能因交易方式和资产而异。Kraken还通过在交易确认前显示全部费用来提升透明度，确保用户提前了解相关费用，避免产生高额的意外成本。

Bitmart operates a tiered maker-taker fee model where base spot trading fees start at 0.25% for both makers and takers, with the potential to drop significantly for users with high volume or holding the native BMX token.

under certain VIP levels, maker and taker fees fall to as low as 0.10%. Bitmart also allows a 25% discount on spot and futures fees when BMX is used to pay for trading costs.

Deposit fees for cryptocurrencies are generally free, but withdrawal charges vary by asset and blockchain network. Some users have reported complex or non-transparent fee structures especially for low-cap tokens, which makes planning trades more difficult.

While BitMart’s discounted fee structure and BMX-token incentives may appeal to high-volume traders, Kraken offers a pricing model that emphasises transparency and consistency without the need for native token holdings – making the user experience simpler, especially for new traders.

Kraken’s clearly published maker/taker rates are easier to predict and don’t rely heavily on loyalty tiers or large token balances. For users who prioritize long-term clarity in trading costs over the lowest possible fee, Kraken’s structure provides a more stable foundation.

Kraken被广泛认为是业内安全性较高的加密货币平台之一。自成立以来，Kraken从未发生过导致客户资金损失的安全漏洞事件，这一成就很少有其他交易所能够实现。客户可享受多层账户保护，包括使用通行密钥进行双重身份验证、PGP电子邮件加密、带范围限制的细粒度API密钥权限、可配置的账户超时设置、实时可疑活动监控、提币白名单和主密钥设置。

Kraken于2014年率先推出储备金证明，并通过定期开展可独立验证的审计持续引领行业。这项加密技术流程让客户能够随时自行查看账户余额是否由真实资产提供支持。Kraken还获得了ISO/IEC 27001:2013认证，符合SOC 2 Type 2审计要求，并运营着一个公开且运行稳健的漏洞报告奖励计划。

BitMart offers standard protections such as two-factor authentication (2FA), withdrawal whitelisting and real-time risk-monitoring, and claims to store most assets in cold wallets.

However, the exchange has been the target of major security incidents — including a December 2021 hack in which ~$196 million in assets were stolen — and lacks regular, public third-party audits or full transparency about custody practices.

While the platform continues to iterate on safeguards, prospective users should weigh BitMart’s current controls alongside its past security challenges.

When it comes to safeguarding customer funds and data, Kraken stands out. From publicly publishing Proof of Reserves audits and industry-leading cold-storage, to its ISO/IEC 27001 and SOC 2 certifications, Kraken has a long-standing reputation for the most robust and transparent security practices in the industry.

In contrast, BitMart’s history of large losses, intermittent transparency and critical reports from users regarding withdrawals and support, reduce its standing for clients who prioritize custody, oversight and proven reliability.

Kraken以响应迅速、专业的客户服务著称，提供多种客服支持渠道，满足不同用户的需求。客户可以通过在线客服全天候与真人客服人员沟通、通过电子邮件提交请求，或在部分情况下直接通过电话联系客服专家。

Kraken的多语言客服支持团队可以使用十多种语言为用户提供帮助，从而更有效地服务全球客户。

该交易所在客户满意度方面也获得了高度评价，并在Customer Centricity World Series中荣获“欧洲客户体验领域人工智能最佳应用”奖。Kraken注重清晰沟通、同理心和问题处理速度，这种理念持续让其客户体验在竞争激烈的市场中脱颖而出。

BitMart supplies 24/7 customer service via live chat, email tickets and an extensive help centre.

That said, user feedback is mixed with many complaints highlighting slow resolution on account freezes, token-conversion issues and withdrawal problems, alongside average ratings around 3/5 from multiple review portals.

Although support infrastructure does exist, consistency and user satisfaction appear to lag behind other leading exchanges like Kraken.

Although BitMart’s listings are more extensive, Kraken supports over 500 vetted digital assets and offers access to 11,000+ U.S. stocks and ETFs, positioning itself as a hybrid platform bridging crypto and traditional finance.

For investors who value regulated crypto exposure alongside digital-asset liquidity, Kraken provides greater assurance than platforms that focus primarily on volume and token quantity.

Kraken differentiates itself through a more curated asset list that prioritizes liquidity, regulatory compliance and integration with traditional securities.

Both Kraken and BitMart serve global traders seeking extensive digital asset access, but they have very different priorities. BitMart offers broad token-selection, high-volume features and promotional incentives, making it attractive to speculative users willing to trade around elevated risk.

Kraken, by comparison, delivers a platform built on regulatory clarity, custody strength and user-centred support — making it a preferred choice for those seeking long-term reliability, transparency and peace of mind in the crypto markets.