Kraken 與 Bitbuy：比較這些加密貨幣交易所

Exchanges play a vital role in the wider crypto industry, acting as entry points for new users, providing crucial on and off-ramps, as well as key products like spot and futures trading. Choosing the right crypto exchange means matching the platform to your trading style, product needs and risk appetite.

Bitbuy and Kraken are both credible platforms, but they cater to different users. Kraken offers global coverage, deep product breadth and institutional-grade infrastructure.

Bitbuy focuses on the Canadian market with local fiat lanes, a regulated framework and straightforward trading for domestic users.

In this comparison we analyze how the two crypto exchanges compare across product range, fees, regulation and security.

Kraken 於 2011 年在美國成立，是加密貨幣業界最早成立且最具規模的品牌之一。交易所於 Bitcoin 推出後不足兩年便正式成立，憑藉對安全、營運透明度及優質用戶體驗的高度重視，贏得全球認可。

目前，Kraken 為超過 190 個國家的逾 1,500 萬名客戶提供服務。Kraken 的產品由面向個人投資者的旗艦 Kraken 平台，以至透過 Kraken Pro 平台及 Kraken Desktop app 為進階及機構交易者提供的強大一站式交易平台，涵蓋多個範疇。

Kraken 的機構服務套件涵蓋現貨、槓桿、期貨市場、質押及場外交易，服務合資格客戶。Kraken 亦透過 Kraken 學習中心 大力投資教育，支援新手及經驗豐富的交易者。

Kraken 總部位於懷俄明州，並透過定期發布 Proof of Reserves 強調其對問責的承諾。這項做法早於 2014 年便由 Kraken 引入業界。Kraken 亦是首間在 Bloomberg Terminal 上市的加密貨幣交易所，有助於連繫傳統金融與數位資產。

憑藉在美國、加拿大、英國、歐盟等主要市場取得的監管牌照，以及協助處理 Mt. Gox 債權人申索等案件的經驗，Kraken 建立了穩定並符合規例的營運聲譽，成為尋求安全且持久的加密貨幣交易所人士信賴的平台。

Founded in 2016 by Adam Goldman, Bitbuy is a Canadian crypto exchange with a reputation for user-friendliness and compliance. It positions itself as a trusted, regulated platform for easy access to digital assets.

Bitbuy’s product suite is centered around spot trading — where it supports a curated (albeit limited) selection of cryptocurrencies. It delivers a zero-experience flow for beginners, while also providing charting tools for advanced traders. To top it off, the platform also offers staking on select assets, a personalized service for large buys, and white-glove support for businesses.

As a regulated option, Bitbuy is well-regarded among Canadian users (of which it claims almost 1m). Its integration with local payment methods significantly reduces barriers to entry, as do its beginner-friendly interfaces.

While Bitbuy serves Canadian investors well with regulated fiat rails, local compliance and accessible interfaces, Kraken appeals to users who require a truly global platform. Kraken supports operations in more than 190 jurisdictions, offers spot, futures, staking and institutional tools under a unified global infrastructure.

For users seeking international access, multi-asset diversification and a platform built for both retail and institutional clients, Kraken provides broader flexibility and reach compared to Bitbuy’s Canada-centric model.

Kraken 的生態系旨在支援各種交易風格及不同經驗程度的用戶。你可以透過簡潔易用的流動 app 隨時隨地進行交易，或使用 Kraken Pro 的進階工具，包括詳細圖表、自定義訂單類型及即時市場數據。

平台支援所有用戶進行現貨交易；符合資格的地區亦可進行槓桿交易（槓桿最高達 5 倍）及期貨合約（槓桿最高達 50 倍）。機構及高淨值客戶可以透過 Kraken 的場外交易櫃枱及 Kraken Prime 服務使用更多服務。

除交易外，Kraken 亦提供加密貨幣質押，涵蓋超過 21 種資產；獎勵最高可達 17% 年化收益率，實際數額視乎代幣及網絡狀況而定。你可以直接透過平台質押 以太坊（ETH）、Solana (SOL) 及 Cardano (ADA) 等資產，賺取被動收益。

Kraken 亦透過 Krak 支援全球數碼支付。這項功能讓你可以免交易手續費發送加密貨幣或現金。

2024 年，Kraken 推出建基於 Optimism 的 SuperChain 的 Ink Layer-2 網絡，為中心化交易所與熱門 DeFi 協議之間提供順暢的連接。

如果你希望加深金融知識，Kraken 學習中心提供各類教育資源，涵蓋由區塊鏈基礎至進階交易策略的內容。

Bitbuy’s product offering is tailored to the Canadian market and emphasizes simplicity and accessibility. The platform supports spot trading of major cryptocurrencies against CAD, features an Express interface for newcomers, and a Pro trading view for more advanced users.

The platform also offers staking for a limited number of proof-of-stake cryptocurrencies, as well as an OTC desk for trades above CAD $20,000. However, Bitbuy does not currently provide extended derivatives markets, large-scale futures or tokenised stocks exposure the way some global competitors do like Kraken. Its focus is spot-first and domestic oriented, making it ideal for investors primarily trading in CAD spot markets.

Bitbuy does allow API access for tech-savvy users who want to automate their trading and manage their accounts programmatically. This API allows developers to create applications that can interact with the Bitbuy exchange, enabling them to perform actions like algorithmic trading, managing accounts, and accessing real-time market data.

While Bitbuy offers a streamlined experience for Canadian spot traders, Kraken delivers a broader and more scalable product ecosystem.

Kraken’s suite covers not only spot trading but also staking, futures, institutional services and global asset access.

If your strategy goes beyond CAD spot purchases and you require multi-asset exposure, derivative access or global market reach, Kraken’s product depth and infrastructure outpace Bitbuy’s more limited regional offering.

客戶可在 Kraken 使用超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要加密貨幣，以及各種山寨幣，從迷因幣到流動性質押代幣，一應俱全。

你亦可直接在 Kraken 應用程式交易超過 11,000 隻免佣金 ETF 及股票。合資格地區的客戶亦可投資xStocks，即這些股票的代幣化版本。
Kraken 支援以 10 種主要法定貨幣提款及充值，讓全球客戶可以快速便捷地為帳戶存入資金。

支援的法定貨幣包括：

• USD（美元）

• CAD（加拿大元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

Kraken 亦支援 15 種穩定幣，包括 Tether (USDT)、USDC 及 USDG。

Bitbuy primarily supports the Canadian market, offering a selective listing of crypto. There are only 50+ coins available from trading on the exchange, including major cryptocurrencies like BTC, ETH, SOL, and DOT.

The platform focuses on CAD pairs with limited derivatives or fiat cross-jurisdiction listings. That makes Bitbuy well-suited for Canadian spot traders, but less expansive compared with global-tier exchanges like Kraken that provide hundreds of token options and multiple fiat rails.

Bitbuy’s asset library meets the needs of Canadian-centric traders with a focused token list and CAD-fiat support.

Conversely, Kraken supports hundreds of cryptocurrencies, staking opportunities and even tokenised equities/ETFs in certain regions, offering greater diversification across digital and traditional asset types.

For investors seeking global access and broader markets, Kraken’s more expansive asset-ecosystem provides a clear advantage

Kraken 的交易量分級手續費模式分層清晰且透明，兼顧專業交易者及一般投資者的需要。

掛單手續費由 0.25% 起，吃單手續費為 0.40%；高交易量的個人及機構亦可享有折扣。訂閱 Kraken+ 後，合資格客戶在每月交易量達到指定上限前，更可完全免除這些手續費。

大部分加密貨幣及法定貨幣充值均可免費，惟部分充值方式及特定資產可能例外。Kraken 亦透過在交易確認前顯示所有手續費，進一步提升透明度，讓客戶事先清楚了解相關手續費，避免面對高昂的意外費用。

Bitbuy uses a fee structure that varies by trading mode and deposit/withdrawal method. On its ‘Express’ tier, Bitbuy claims to eliminate trading fees by generating trade quotes via spread rather than charging a direct fee. Meanwhile, the ‘Pro’ platform has flat rates of 0.50% for both makers and takers.

Deposits in CAD via Interac e-Transfer and bank wires are generally free, while crypto withdrawals carry network fees, and CAD withdrawals via wire attract a 1.5% fee.

Even though Bitbuy’s fee structure is simple and competitive at the spot level, Kraken offers broader value for traders who operate across product types and geographies.

Kraken’s published maker-taker fees, which cover spot, futures, margin and other products across multiple jurisdictions, offer clearer cost visibility and are not tied to local fiat segments.

For clients trading globally or across product types, Kraken’s unified cost framework and larger operational scale may provide better long-term transparency than Bitbuy’s more regional and spot-only fee model.

Kraken 廣泛被視為業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生導致客戶資金損失的保安事故，這是少數其他交易所能夠作出的保證。客戶可享有多層帳戶保障，包括使用密碼金鑰的雙重認證、PGP 電郵加密、設有範圍限制的細緻 API 金鑰權限、可設定的帳戶逾時、即時監察可疑活動、提幣白名單及主密鑰設定。

Kraken 於 2014 年率先推出儲備證明，並持續透過定期及可由獨立人士驗證的審計引領業界。這項加密程序讓客戶可以隨時親自查閱其帳戶餘額如何由真實資產作為支持。Kraken 亦持有 ISO/IEC 27001:2013 認證，符合 SOC 2 Type 2 審計要求，並營運一項穩健的公開漏洞獎勵計畫。

Bitbuy holds a strong security profile for the Canadian market: over 95% of customer digital assets are reportedly kept in cold storage, backed by audits and insured custody partnerships such as with BitGo.

The platform enforces two-factor authentication (2FA), daily encrypted backups and claims full-asset backing verified by its proof-of-reserves audit.

Unfortunately, user reviews on Trustpilot raise concerns about account access delays and withdrawal restrictions, highlighting that operational transparency may lag behind top-tier industry peers.

Kraken’s global security framework sets a higher bar, in that it delivers fully published Proof of Reserves audits, broad regulatory licensing across jurisdictions, and a clean track record of major custodial breaches.

Compared to Canadian-focused Bitbuy, Kraken provides stronger assurance for traders who prioritize multi-jurisdiction compliance, institutional-grade custody practices and global market access

Kraken 以回應迅速且專業的客戶服務見稱，提供多個客服渠道以滿足不同用戶的需要。客戶可以使用真人客服提供的 24/7 線上客服、透過電郵提交請求，或在特定情況下直接致電與客服專員交談。

Kraken 的多語言客服團隊可以使用十多種語言為用戶提供協助，讓公司更有效地服務全球客戶群。

交易所亦在客戶滿意度方面獲得高度評價，並在 Customer Centricity World Series 中獲選為「最佳 AI 客戶體驗應用獎（歐洲）」得主。Kraken 專注於清晰度、同理心及解決問題的速度，持續令其客戶體驗在競爭激烈的市場中脫穎而出。

Bitbuy offers support via email ticketing and an online help center covering topics such as account verification, deposits, trading and withdrawals.

While these channels exist, the platform lacks extensive multilingual live-chat or phone support for international users.

Trustpilot feedback reflects mixed experiences, with some users reporting slow resolution times and account access issues.

Bitbuy’s asset library meets the needs of Canadian-centric traders with a focused token list and CAD-fiat support.

Conversely, Kraken supports hundreds of cryptocurrencies, staking opportunities and even tokenised equities/ETFs in certain regions, offering greater diversification across digital and traditional asset types.

For investors seeking global access and broader markets, Kraken’s more expansive asset-ecosystem provides a clear advantage

Both Kraken and Bitbuy deliver secure, compliant crypto trading experiences, but they serve very different audiences. Bitbuy focuses on simplicity and regulation within the Canadian market, offering a straightforward way for domestic users to buy, sell, and hold crypto in CAD.

It’s created for beginners who want a local, regulated platform with easy fiat access. Kraken, by contrast, caters to a global audience and offers a more comprehensive suite of products, from spot and margin trading to staking, futures, and institutional tools. Kraken provides a wider selection of supported assets, transparent Proof of Reserves audits, and 24/7 multilingual support, all backed by a long-standing reputation for security and trust.

For users whose needs extend beyond basic spot trading, whether that’s exploring advanced order types, earning staking rewards, or accessing global liquidity, Kraken provides a broader, more feature-rich trading environment, while Bitbuy remains a solid, regulated entry point for those prioritizing simplicity and a Canada-first experience.