Kraken 與 Bitfinex：比較這些加密貨幣交易所

Finding the right crypto exchange can be challenging with so many options available. Kraken and Bitfinex both provide platforms to trade digital assets, but they cater to different types of users.

Kraken, founded in 2011, is known for its strong security, transparent operations, and varied product offering suitable for beginners, active traders, and institutions. Bitfinex provides access to a limited number of digital assets and appeals to experienced investors rather than crypto newcomers.

This Kraken vs. Bitfinex article breaks down how the two crypto exchanges differ in key areas such as products, fees, asset support, security, and customer service.

Kraken 於 2011 年在美國成立，是加密貨幣業界最早成立且最具規模的品牌之一。交易所於 Bitcoin 推出後不足兩年便正式成立，憑藉對安全、營運透明度及優質用戶體驗的高度重視，贏得全球認可。

目前，Kraken 為超過 190 個國家的逾 1,500 萬名客戶提供服務。Kraken 的產品由面向個人投資者的旗艦 Kraken 平台，以至透過 Kraken Pro 平台及 Kraken Desktop app 為進階及機構交易者提供的強大一站式交易平台，涵蓋多個範疇。

Kraken 的機構服務套件涵蓋現貨、槓桿、期貨市場、質押及場外交易，服務合資格客戶。Kraken 亦透過 Kraken 學習中心 大力投資教育，支援新手及經驗豐富的交易者。

Kraken 總部位於懷俄明州，並透過定期發布 Proof of Reserves 強調其對問責的承諾。這項做法早於 2014 年便由 Kraken 引入業界。Kraken 亦是首間在 Bloomberg Terminal 上市的加密貨幣交易所，有助於連繫傳統金融與數位資產。

憑藉在美國、加拿大、英國、歐盟等主要市場取得的監管牌照，以及協助處理 Mt. Gox 債權人申索等案件的經驗，Kraken 建立了穩定並符合規例的營運聲譽，成為尋求安全且持久的加密貨幣交易所人士信賴的平台。

Founded in 2012 by Raphael Nicolle, Bitfinex is a long-standing cryptocurrency exchange catering primarily to professional and institutional traders. Operated by iFinex (the same company that owns stablecoin issuer Tether), it played a prominent role in early crypto market development and remains an influential platform today.

Bitfinex is known for its spot, margin and derivatives capabilities, as well as its deep liquidity on major crypto pairs. While it lists a much smaller range of assets than many of the more consumer-focused exchanges, its advanced order types, customizability and APIs clearly make it an attractive venue for its ~2m users. Bitfinex also operates an OTC desk for large trades, and delivers services such as lending and staking on select assets.

Bitfinex’s reputation can be attributed to its deep liquidity and sophisticated trading infrastructure (particularly for large-cap crypto assets). Given its lengthy track record, its margin funding and lending markets are some of the industry’s most established options. It continues to be a popular platform for advanced traders placing large orders.

However, the exchange is unavailable in major jurisdictions (the US, Canada and parts of Europe), and its proximity to Tether has previously attracted regulatory scrutiny. And while it delivers sophisticated tools for power users, its focus on advanced trading makes it less suitable for beginners and casual users.

When comparing platforms, users frequently lean toward Kraken because of its track record for regulatory compliance, transparency and institutional-grade security. Kraken serves tens of millions of clients, providing them access to products such as spot, margin, futures and tokenised equities, all under a unified, trusted ecosystem.

In contrast, Bitfinex has typically catered to more speculative users, with its deep liquidity and advanced derivatives, yet its history of regulatory scrutiny and security incidents increases perceived risk for users who prioritize long-term stability and oversight.

For traders who emphasise reliability, clear governance and a streamlined platform for both retail and institutional needs, Kraken’s long-established foundation often makes it the preferred choice.

Kraken 的生態系旨在支援各種交易風格及不同經驗程度的用戶。你可以透過簡潔易用的流動 app 隨時隨地進行交易，或使用 Kraken Pro 的進階工具，包括詳細圖表、自定義訂單類型及即時市場數據。

平台支援所有用戶進行現貨交易；符合資格的地區亦可進行槓桿交易（槓桿最高達 5 倍）及期貨合約（槓桿最高達 50 倍）。機構及高淨值客戶可以透過 Kraken 的場外交易櫃枱及 Kraken Prime 服務使用更多服務。

除交易外，Kraken 亦提供加密貨幣質押，涵蓋超過 21 種資產；獎勵最高可達 17% 年化收益率，實際數額視乎代幣及網絡狀況而定。你可以直接透過平台質押 以太坊（ETH）、Solana (SOL) 及 Cardano (ADA) 等資產，賺取被動收益。

Kraken 亦透過 Krak 支援全球數碼支付。這項功能讓你可以免交易手續費發送加密貨幣或現金。

2024 年，Kraken 推出建基於 Optimism 的 SuperChain 的 Ink Layer-2 網絡，為中心化交易所與熱門 DeFi 協議之間提供順暢的連接。

如果你希望加深金融知識，Kraken 學習中心提供各類教育資源，涵蓋由區塊鏈基礎至進階交易策略的內容。

Bitfinex offers a comprehensive range of trading products designed for sophisticated market participants. The platform supports spot trading of more than 170 cryptocurrencies and 400+ trading pairs.

It also provides margin trading with up to 10x leverage via peer-to-peer funding, a derivatives market featuring perpetual swaps and futures, and a dedicated OTC desk for large-volume trades.

Beyond these, Bitfinex supports tokenised securities and ecosystem features aimed at bridging real-world assets and digital markets.

Kraken offers a broader, more extensive product set than Bitfinex. Beyond key spot, futures and margin trading, it also provides crypto staking, zero-fee global payments, and stock and ETF investing.

Kraken offers clients more tools, markets, and assets, all in one streamlined platform. This breadth and pace of innovation are why many clients pick Kraken over Bitfinex.

客戶可在 Kraken 使用超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要加密貨幣，以及各種山寨幣，從迷因幣到流動性質押代幣，一應俱全。

你亦可直接在 Kraken 應用程式交易超過 11,000 隻免佣金 ETF 及股票。合資格地區的客戶亦可投資xStocks，即這些股票的代幣化版本。
Kraken 支援以 10 種主要法定貨幣提款及充值，讓全球客戶可以快速便捷地為帳戶存入資金。

支援的法定貨幣包括：

• USD（美元）

• CAD（加拿大元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

Kraken 亦支援 15 種穩定幣，包括 Tether (USDT)、USDC 及 USDG。

Bitfinex supports a limited selection of assets, listing just over 170 cryptocurrencies and more than 400 trading pairs.

The platform also supports five different fiat currencies and six leading stablecoins including USDC and DAI. Trading pairs span major coins such as BTC, ETH and USDT, along with some smaller-cap tokens, but Bitfinex’s selection is much more restricted compared to Kraken.

Bitfinex lists more than 170 assets, covering a balance of large-cap and mid-cap cryptocurrencies.

Kraken, however, offers a broader and more regulated selection of over 500 digital assets and 11,000+ traditional instruments via Kraken Securities. From leading tech stocks such as Tesla and Apple, to memecoins, this integration of digital and traditional markets allows Kraken users to diversify across popular asset classes while maintaining exposure to carefully vetted cryptocurrencies.

Bitfinex has recently added tokenized securities however they are only regulated in Kazakhstan and El Salvador offering limited exposure for global traders.

For traders who prioritize compliance, liquidity, and institutional oversight, Kraken’s curated listings offer a higher level of market trust than Bitfinex’s more selective approach.

Kraken 的交易量分級手續費模式分層清晰且透明，兼顧專業交易者及一般投資者的需要。

掛單手續費由 0.25% 起，吃單手續費為 0.40%；高交易量的個人及機構亦可享有折扣。訂閱 Kraken+ 後，合資格客戶在每月交易量達到指定上限前，更可完全免除這些手續費。

大部分加密貨幣及法定貨幣充值均可免費，惟部分充值方式及特定資產可能例外。Kraken 亦透過在交易確認前顯示所有手續費，進一步提升透明度，讓客戶事先清楚了解相關手續費，避免面對高昂的意外費用。

Bitfinex employs a maker-taker fee model with pricing tiers tied to trading volume and native token holdings. For spot markets, makers begin at 0.10% and takers at 0.20%, with reductions available as 30-day trade volume increases.

On the derivatives side, maker fees may drop to 0.020% and taker fees to around 0.045%, again depending on volume and token-based discounts.

Cryptocurrency deposits are generally free on Bitfinex, while fiat deposit and withdrawal fees vary. For example, wire deposits are charged at 0.10% (with a minimum amount) and withdrawals via express bank wire can incur 1% fees.

Bitfinex offers volume-based discounts and token incentives for active traders, but Kraken sets itself apart through fee transparency and consistent pricing across its global markets.

Kraken’s clearly published maker-taker structure and absence of complex token dependencies make it easier for users of all experience levels to estimate actual trading costs.

For traders who prioritize stable, predictable fees within a regulated framework, Kraken delivers clarity over Bitfinex’s volume-tier model.

With Kraken’s consistent execution quality and its regulated operations, the platform offers a simple, trustworthy experience for users.

Kraken 廣泛被視為業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生導致客戶資金損失的保安事故，這是少數其他交易所能夠作出的保證。客戶可享有多層帳戶保障，包括使用密碼金鑰的雙重認證、PGP 電郵加密、設有範圍限制的細緻 API 金鑰權限、可設定的帳戶逾時、即時監察可疑活動、提幣白名單及主密鑰設定。

Kraken 於 2014 年率先推出儲備證明，並持續透過定期及可由獨立人士驗證的審計引領業界。這項加密程序讓客戶可以隨時親自查閱其帳戶餘額如何由真實資產作為支持。Kraken 亦持有 ISO/IEC 27001:2013 認證，符合 SOC 2 Type 2 審計要求，並營運一項穩健的公開漏洞獎勵計畫。

Bitfinex implements strong security controls including two-factor authentication, biometric login options, cold-storage wallets, and automated fraud/abuse monitoring systems.

The platform requires all users to enable 2FA on their accounts for logins, withdrawals, and API access. Bitfinex’s security features also include setting a custom withdrawal confirmation phrase, which serves a function similar to anti-phishing codes. And for the majority of its cryptocurrency holdings, Bitfinex uses a multi-layered system that incorporates cold storage.

Unfortunately, its security history is marked by a substantial hack in 2016 in which approximately 119,756 BTC were stolen, underscoring its past governance lapses and tainting its reputation.

Kraken’s approach to security goes beyond technical safeguards, it’s a core part of the company’s identity.

With a clean record of zero breaches since 2011, consistent Proof of Reserves audits, and adherence to strict regulatory standards, Kraken delivers institutional-grade protection for every user.

While Bitfinex offers extensive verification and transparency efforts, Kraken’s long-standing commitment to security continues to set it apart.

Kraken 以回應迅速且專業的客戶服務見稱，提供多個客服渠道以滿足不同用戶的需要。客戶可以使用真人客服提供的 24/7 線上客服、透過電郵提交請求，或在特定情況下直接致電與客服專員交談。

Kraken 的多語言客服團隊可以使用十多種語言為用戶提供協助，讓公司更有效地服務全球客戶群。

交易所亦在客戶滿意度方面獲得高度評價，並在 Customer Centricity World Series 中獲選為「最佳 AI 客戶體驗應用獎（歐洲）」得主。Kraken 專注於清晰度、同理心及解決問題的速度，持續令其客戶體驗在競爭激烈的市場中脫穎而出。

Bitfinex provides customer support through its online help center and email ticketing system, with response times varying based on query volume.

The platform offers multilingual support documentation and a detailed knowledge base, covering account management, API integration, and trading guidance. However, unlike some competitors such as Kraken, Bitfinex does not currently provide live chat or phone-based assistance.

User feedback often highlights professional responses, but they are sometimes delayed causing customer frustration.

Bitfinex lists more than 170 assets, covering a balance of large-cap and mid-cap cryptocurrencies.

Kraken, however, offers a broader and more regulated selection of over 500 digital assets and 11,000+ traditional instruments via Kraken Securities. From leading tech stocks such as Tesla and Apple, to memecoins, this integration of digital and traditional markets allows Kraken users to diversify across popular asset classes while maintaining exposure to carefully vetted cryptocurrencies.

Bitfinex has recently added tokenized securities however they are only regulated in Kazakhstan and El Salvador offering limited exposure for global traders.

For traders who prioritize compliance, liquidity, and institutional oversight, Kraken’s curated listings offer a higher level of market trust than Bitfinex’s more selective approach.

Both Kraken and Bitfinex are established exchanges that cater to active traders and institutions, but they differ in priorities. Kraken emphasizes trust, transparency, and regulation, offering users a secure environment backed by independent Proof of Reserves audits and robust compliance standards.

Bitfinex appeals to professional traders comfortable operating in a more open, less regulated environment. However, its history of security breaches and regulatory scrutiny may concern users who prioritize long-term stability and oversight.

For users seeking a compliant and trusted venue with a growing range of traditional and digital assets, Kraken remains a preferred choice.

For most investors, from individuals to institutions, Kraken’s reputation for reliability, compliance, and client protection makes it the stronger all-around choice.