Kraken 與 BitMart：比較這些加密貨幣交易所

In today’s crowded crypto market, choosing the right exchange means matching your trading goals with the right mix of features, risk profile and product set.

BitMart and Kraken both provide global access to digital assets, but they address different segments of the market. Kraken emphasises stability, compliance and a robust ecosystem for all-round trading. BitMart focuses on variety, speed and a large altcoin library.

The trading platform you use for your crypto journey is a big decision. This article breaks down how BitMart and Kraken compare across key areas so you can decide which exchange best suits your trading style and strategy.

Kraken 於 2011 年在美國成立，是加密貨幣業界最早成立且最具規模的品牌之一。交易所於 Bitcoin 推出後不足兩年便正式成立，憑藉對安全、營運透明度及優質用戶體驗的高度重視，贏得全球認可。

目前，Kraken 為超過 190 個國家的逾 1,500 萬名客戶提供服務。Kraken 的產品由面向個人投資者的旗艦 Kraken 平台，以至透過 Kraken Pro 平台及 Kraken Desktop app 為進階及機構交易者提供的強大一站式交易平台，涵蓋多個範疇。

Kraken 的機構服務套件涵蓋現貨、槓桿、期貨市場、質押及場外交易，服務合資格客戶。Kraken 亦透過 Kraken 學習中心 大力投資教育，支援新手及經驗豐富的交易者。

Kraken 總部位於懷俄明州，並透過定期發布 Proof of Reserves 強調其對問責的承諾。這項做法早於 2014 年便由 Kraken 引入業界。Kraken 亦是首間在 Bloomberg Terminal 上市的加密貨幣交易所，有助於連繫傳統金融與數位資產。

憑藉在美國、加拿大、英國、歐盟等主要市場取得的監管牌照，以及協助處理 Mt. Gox 債權人申索等案件的經驗，Kraken 建立了穩定並符合規例的營運聲譽，成為尋求安全且持久的加密貨幣交易所人士信賴的平台。

Founded in 2017 by Sheldon Xia, BitMart operates in over 180 countries and has positioned itself as a highly accessible global exchange with extensive token variety. Its platform supports spot, margin and futures trading, an in-house token (BMX), copy-trading features and an NFT marketplace.

While BitMart offers broad market access and diverse products, its regulatory framework is less comprehensive than that of older, compliance-focused venues, and previous security incidents have led some users to view it as higher-risk.

While BitMart attracts users aiming for large altcoin selections and leverage-heavy trading, Kraken appeals to those who prioritize proven reliability, regulatory alignment and transparent operations.

Kraken’s global licensing, institutional-grade infrastructure and publicly verifiable custody practices offer a clearer framework of trust for both beginners and seasoned traders. If you value compliance and long-term stability alongside deep features, Kraken’s track record gives it an edge over BitMart’s more speculative, high-variety model.

Kraken 的生態系旨在支援各種交易風格及不同經驗程度的用戶。你可以透過簡潔易用的流動 app 隨時隨地進行交易，或使用 Kraken Pro 的進階工具，包括詳細圖表、自定義訂單類型及即時市場數據。

平台支援所有用戶進行現貨交易；符合資格的地區亦可進行槓桿交易（槓桿最高達 5 倍）及期貨合約（槓桿最高達 50 倍）。機構及高淨值客戶可以透過 Kraken 的場外交易櫃枱及 Kraken Prime 服務使用更多服務。

除交易外，Kraken 亦提供加密貨幣質押，涵蓋超過 21 種資產；獎勵最高可達 17% 年化收益率，實際數額視乎代幣及網絡狀況而定。你可以直接透過平台質押 以太坊（ETH）、Solana (SOL) 及 Cardano (ADA) 等資產，賺取被動收益。

Kraken 亦透過 Krak 支援全球數碼支付。這項功能讓你可以免交易手續費發送加密貨幣或現金。

2024 年，Kraken 推出建基於 Optimism 的 SuperChain 的 Ink Layer-2 網絡，為中心化交易所與熱門 DeFi 協議之間提供順暢的連接。

如果你希望加深金融知識，Kraken 學習中心提供各類教育資源，涵蓋由區塊鏈基礎至進階交易策略的內容。

BitMart emphasises feature breadth and rapid access. Its platform supports over 1,700 cryptocurrencies, spot and margin trading with leverage up to 100× in some markets, futures and perpetual contracts, staking and savings products, a native token (BMX), a P2P marketplace, and an NFT ecosystem.

BitMart also offers API access for programmatic trading. The API provides services for market queries, automatic trading, and other operations across spot, margin, and futures markets. BitMart's Fast API also includes support for OAuth 2.0, high-speed data, secure authentication, and both RESTful API and WebSocket connections.

BitMart only provides a custodial wallet, meaning BitMart holds and secures the private keys on your behalf.

These tools make BitMart appealing for users who want exposure to emerging tokens and fast-moving opportunities rather than a more conservative portfolio approach.

While BitMart boasts a wide array of cryptocurrencies and trading features, Kraken delivers a more controlled and integrated product environment. Kraken’s offering may be smaller in token count, but it compensates with strong regulatory alignment, institutional-calibre custody, and clear product definitions across trading, staking and securities.

For users who want advanced tools within a verified, stable infrastructure, rather than just maximum variety, Kraken’s product suite offers greater confidence and coherence than BitMart’s high-feature, higher-risk structure.

客戶可在 Kraken 使用超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要加密貨幣，以及各種山寨幣，從迷因幣到流動性質押代幣，一應俱全。

你亦可直接在 Kraken 應用程式交易超過 11,000 隻免佣金 ETF 及股票。合資格地區的客戶亦可投資xStocks，即這些股票的代幣化版本。
Kraken 支援以 10 種主要法定貨幣提款及充值，讓全球客戶可以快速便捷地為帳戶存入資金。

支援的法定貨幣包括：

• USD（美元）

• CAD（加拿大元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

Kraken 亦支援 15 種穩定幣，包括 Tether (USDT)、USDC 及 USDG。

BitMart offers broad access to digital assets, listing over 1,700 cryptocurrencies across more than 700 trading pairs. The platform supports major coins such as BTC and ETH along with leading altcoins including SOL, ADA and AVAX.

In addition to crypto markets, BitMart recently announced its participation in the xStocks Alliance, enabling trading of tokenised stocks and ETFs, expanding asset reach beyond pure crypto. This diverse range makes BitMart appealing to traders seeking exposure to both major and niche digital assets within a single platform.

Although BitMart’s listings are more extensive, Kraken supports over 500 vetted digital assets and offers access to 11,000+ U.S. stocks and ETFs, positioning itself as a hybrid platform bridging crypto and traditional finance.

For investors who value regulated crypto exposure alongside digital-asset liquidity, Kraken provides greater assurance than platforms that focus primarily on volume and token quantity.

Kraken differentiates itself through a more curated asset list that prioritizes liquidity, regulatory compliance and integration with traditional securities.

Kraken 的交易量分級手續費模式分層清晰且透明，兼顧專業交易者及一般投資者的需要。

掛單手續費由 0.25% 起，吃單手續費為 0.40%；高交易量的個人及機構亦可享有折扣。訂閱 Kraken+ 後，合資格客戶在每月交易量達到指定上限前，更可完全免除這些手續費。

大部分加密貨幣及法定貨幣充值均可免費，惟部分充值方式及特定資產可能例外。Kraken 亦透過在交易確認前顯示所有手續費，進一步提升透明度，讓客戶事先清楚了解相關手續費，避免面對高昂的意外費用。

Bitmart operates a tiered maker-taker fee model where base spot trading fees start at 0.25% for both makers and takers, with the potential to drop significantly for users with high volume or holding the native BMX token.

under certain VIP levels, maker and taker fees fall to as low as 0.10%. Bitmart also allows a 25% discount on spot and futures fees when BMX is used to pay for trading costs.

Deposit fees for cryptocurrencies are generally free, but withdrawal charges vary by asset and blockchain network. Some users have reported complex or non-transparent fee structures especially for low-cap tokens, which makes planning trades more difficult.

While BitMart’s discounted fee structure and BMX-token incentives may appeal to high-volume traders, Kraken offers a pricing model that emphasises transparency and consistency without the need for native token holdings – making the user experience simpler, especially for new traders.

Kraken’s clearly published maker/taker rates are easier to predict and don’t rely heavily on loyalty tiers or large token balances. For users who prioritize long-term clarity in trading costs over the lowest possible fee, Kraken’s structure provides a more stable foundation.

Kraken 廣泛被視為業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生導致客戶資金損失的保安事故，這是少數其他交易所能夠作出的保證。客戶可享有多層帳戶保障，包括使用密碼金鑰的雙重認證、PGP 電郵加密、設有範圍限制的細緻 API 金鑰權限、可設定的帳戶逾時、即時監察可疑活動、提幣白名單及主密鑰設定。

Kraken 於 2014 年率先推出儲備證明，並持續透過定期及可由獨立人士驗證的審計引領業界。這項加密程序讓客戶可以隨時親自查閱其帳戶餘額如何由真實資產作為支持。Kraken 亦持有 ISO/IEC 27001:2013 認證，符合 SOC 2 Type 2 審計要求，並營運一項穩健的公開漏洞獎勵計畫。

BitMart offers standard protections such as two-factor authentication (2FA), withdrawal whitelisting and real-time risk-monitoring, and claims to store most assets in cold wallets.

However, the exchange has been the target of major security incidents — including a December 2021 hack in which ~$196 million in assets were stolen — and lacks regular, public third-party audits or full transparency about custody practices.

While the platform continues to iterate on safeguards, prospective users should weigh BitMart’s current controls alongside its past security challenges.

When it comes to safeguarding customer funds and data, Kraken stands out. From publicly publishing Proof of Reserves audits and industry-leading cold-storage, to its ISO/IEC 27001 and SOC 2 certifications, Kraken has a long-standing reputation for the most robust and transparent security practices in the industry.

In contrast, BitMart’s history of large losses, intermittent transparency and critical reports from users regarding withdrawals and support, reduce its standing for clients who prioritize custody, oversight and proven reliability.

Kraken 以回應迅速且專業的客戶服務見稱，提供多個客服渠道以滿足不同用戶的需要。客戶可以使用真人客服提供的 24/7 線上客服、透過電郵提交請求，或在特定情況下直接致電與客服專員交談。

Kraken 的多語言客服團隊可以使用十多種語言為用戶提供協助，讓公司更有效地服務全球客戶群。

交易所亦在客戶滿意度方面獲得高度評價，並在 Customer Centricity World Series 中獲選為「最佳 AI 客戶體驗應用獎（歐洲）」得主。Kraken 專注於清晰度、同理心及解決問題的速度，持續令其客戶體驗在競爭激烈的市場中脫穎而出。

BitMart supplies 24/7 customer service via live chat, email tickets and an extensive help centre.

That said, user feedback is mixed with many complaints highlighting slow resolution on account freezes, token-conversion issues and withdrawal problems, alongside average ratings around 3/5 from multiple review portals.

Although support infrastructure does exist, consistency and user satisfaction appear to lag behind other leading exchanges like Kraken.

Although BitMart’s listings are more extensive, Kraken supports over 500 vetted digital assets and offers access to 11,000+ U.S. stocks and ETFs, positioning itself as a hybrid platform bridging crypto and traditional finance.

For investors who value regulated crypto exposure alongside digital-asset liquidity, Kraken provides greater assurance than platforms that focus primarily on volume and token quantity.

Kraken differentiates itself through a more curated asset list that prioritizes liquidity, regulatory compliance and integration with traditional securities.

Both Kraken and BitMart serve global traders seeking extensive digital asset access, but they have very different priorities. BitMart offers broad token-selection, high-volume features and promotional incentives, making it attractive to speculative users willing to trade around elevated risk.

Kraken, by comparison, delivers a platform built on regulatory clarity, custody strength and user-centred support — making it a preferred choice for those seeking long-term reliability, transparency and peace of mind in the crypto markets.