Kraken 與 SwissBorg：比較這些加密貨幣交易所

When comparing Kraken vs SwissBorg, investors are evaluating two platforms that serve European crypto users through different approaches. SwissBorg emphasizes a mobile-first experience and wealth management tools designed to simplify crypto investing. Kraken, originally established as a cryptocurrency exchange, has expanded its ecosystem to include staking, recurring purchases, asset bundles, advanced trading features, and additional investment products in select regions. In this comparison, we examine how the two platforms differ across fees, supported assets, trading tools, investment features, liquidity depth, security standards, and overall flexibility.

Kraken 於 2011 年在美國成立，是加密貨幣業界最早成立且最具規模的品牌之一。交易所於 Bitcoin 推出後不足兩年便正式成立，憑藉對安全、營運透明度及優質用戶體驗的高度重視，贏得全球認可。

目前，Kraken 為超過 190 個國家的逾 1,500 萬名客戶提供服務。Kraken 的產品由面向個人投資者的旗艦 Kraken 平台，以至透過 Kraken Pro 平台及 Kraken Desktop app 為進階及機構交易者提供的強大一站式交易平台，涵蓋多個範疇。

Kraken 的機構服務套件涵蓋現貨、槓桿、期貨市場、質押及場外交易，服務合資格客戶。Kraken 亦透過 Kraken 學習中心 大力投資教育，支援新手及經驗豐富的交易者。

Kraken 總部位於懷俄明州，並透過定期發布 Proof of Reserves 強調其對問責的承諾。這項做法早於 2014 年便由 Kraken 引入業界。Kraken 亦是首間在 Bloomberg Terminal 上市的加密貨幣交易所，有助於連繫傳統金融與數位資產。

憑藉在美國、加拿大、英國、歐盟等主要市場取得的監管牌照，以及協助處理 Mt. Gox 債權人申索等案件的經驗，Kraken 建立了穩定並符合規例的營運聲譽，成為尋求安全且持久的加密貨幣交易所人士信賴的平台。

SwissBorg is a Switzerland-based crypto wealth app founded in 2017–2018, designed to make buying, selling and earning on crypto simple for everyday investors. The platform focuses on a mobile-first experience, with features such as instant swaps, recurring purchases and yield products for supported assets. SwissBorg also offers themed crypto “bundles” and premium tiers that unlock lower fees and enhanced benefits. Its positioning is closer to a wealth app than a professional trading venue, with an emphasis on ease of use, curation and community features.

Kraken’s strength lies in its long-standing operational history and infrastructure-first approach. Established in 2011, it has remained active and secure throughout extreme market volatility that has challenged many competitors. Its security framework is globally recognized, supported by third-party audits, certifications and a clean track record regarding client asset protection. Kraken was also among the early adopters of Proof of Reserves reporting, reinforcing transparency. While wealth management-focused platforms emphasize portfolio optimization tools, Kraken concentrates on delivering deep liquidity, regulatory alignment and advanced trading infrastructure for both retail and professional investors seeking stability and scale.

Kraken 的生態系旨在支援各種交易風格及不同經驗程度的用戶。你可以透過簡潔易用的流動 app 隨時隨地進行交易，或使用 Kraken Pro 的進階工具，包括詳細圖表、自定義訂單類型及即時市場數據。

平台支援所有用戶進行現貨交易；符合資格的地區亦可進行槓桿交易（槓桿最高達 5 倍）及期貨合約（槓桿最高達 50 倍）。機構及高淨值客戶可以透過 Kraken 的場外交易櫃枱及 Kraken Prime 服務使用更多服務。

除交易外，Kraken 亦提供加密貨幣質押，涵蓋超過 21 種資產；獎勵最高可達 17% 年化收益率，實際數額視乎代幣及網絡狀況而定。你可以直接透過平台質押 以太坊（ETH）、Solana (SOL) 及 Cardano (ADA) 等資產，賺取被動收益。

Kraken 亦透過 Krak 支援全球數碼支付。這項功能讓你可以免交易手續費發送加密貨幣或現金。

2024 年，Kraken 推出建基於 Optimism 的 SuperChain 的 Ink Layer-2 網絡，為中心化交易所與熱門 DeFi 協議之間提供順暢的連接。

如果你希望加深金融知識，Kraken 學習中心提供各類教育資源，涵蓋由區塊鏈基礎至進階交易策略的內容。

SwissBorg’s product suite is built around simple buying and selling, portfolio tools, and earning features rather than high-frequency trading. Users can swap between supported cryptocurrencies and fiat, set up recurring purchases, and access yield on eligible tokens through staking-style products. The app also offers curated bundles and managed approaches for users who prefer guided diversification. Compared with dedicated exchanges, SwissBorg generally offers fewer advanced order types and pro trading interfaces, making it better suited to long-term holders than to active traders who want deep order books and exchange-grade tooling.

SwissBorg focuses on mobile-first investing and wealth-style tools, which can be attractive if you want a guided experience and simplified execution. That approach is often less suited to traders who rely on deep order books, advanced order types, and professional market tooling. Kraken balances accessibility with institutional-grade depth. Active traders get Kraken Pro, strong liquidity, and the ability to trade spot plus margin and futures in eligible regions. At the same time, investors can use staking, recurring buys (DCA) and asset bundles to build exposure more passively—making Kraken a better fit for users who want both long-term investing tools and exchange-style trading capability.

客戶可在 Kraken 使用超過 600 種加密貨幣，包括 Bitcoin (BTC) 和 XRP (XRP) 等主要加密貨幣，以及各種山寨幣，從迷因幣到流動性質押代幣，一應俱全。

你亦可直接在 Kraken 應用程式交易超過 11,000 隻免佣金 ETF 及股票。合資格地區的客戶亦可投資xStocks，即這些股票的代幣化版本。
Kraken 支援以 10 種主要法定貨幣提款及充值，讓全球客戶可以快速便捷地為帳戶存入資金。

支援的法定貨幣包括：

• USD（美元）

• CAD（加拿大元）

• GBP（英鎊）

• EUR（歐元）

• JPY（日圓）

• AUD（澳元）

• CHF（瑞士法郎）

• ARS（阿根廷披索）

• MXN（墨西哥披索）

• BRL（巴西雷亞爾）

Kraken 亦支援 15 種穩定幣，包括 Tether (USDT)、USDC 及 USDG。

SwissBorg supports a curated list of popular cryptocurrencies and tends to prioritize quality and user demand over listing a very large number of niche tokens. This can simplify portfolio building for newer investors, but it also means fewer opportunities to trade long-tail altcoins. Asset availability may also depend on jurisdiction and on whether the transaction is a swap, an earning product, or a bundle allocation. Traders who want the widest choice of coins and market pairs will usually find a larger selection on global exchanges.

SwissBorg focuses on a curated selection of digital assets designed for simplified portfolio management. Kraken supports a much broader universe of 500+ cryptocurrencies, including established coins, emerging tokens and liquid staking assets. Combined with 10 supported fiat currencies and additional stock and ETF access in eligible regions, Kraken offers more diversification pathways for investors seeking broader exposure.

Kraken 的交易量分級手續費模式分層清晰且透明，兼顧專業交易者及一般投資者的需要。

掛單手續費由 0.25% 起，吃單手續費為 0.40%；高交易量的個人及機構亦可享有折扣。訂閱 Kraken+ 後，合資格客戶在每月交易量達到指定上限前，更可完全免除這些手續費。

大部分加密貨幣及法定貨幣充值均可免費，惟部分充值方式及特定資產可能例外。Kraken 亦透過在交易確認前顯示所有手續費，進一步提升透明度，讓客戶事先清楚了解相關手續費，避免面對高昂的意外費用。

SwissBorg charges transaction fees that vary by user tier, with higher fees for standard users and reduced fees for premium levels. In its fee update for standard users, SwissBorg referenced a fee level up to 1.49% for standard accounts, while premium tiers are positioned as a way to access lower rates. This tiered model can be appealing for long-term users who qualify for premium benefits, but it can be more expensive than maker/taker pricing for active spot traders executing frequent orders.

SwissBorg’s pricing varies depending on membership tier and execution model, which can benefit loyal users but may add complexity when comparing costs. Kraken’s approach emphasizes transparency. Its maker-taker schedule is publicly available, volume tiers are clearly defined, and users can calculate their costs in advance. For traders who prefer exchange-style fee predictability over tier-based ecosystem incentives, Kraken provides a more straightforward structure.

Kraken 廣泛被視為業內最安全的加密貨幣平台之一。自成立以來，Kraken 從未發生導致客戶資金損失的保安事故，這是少數其他交易所能夠作出的保證。客戶可享有多層帳戶保障，包括使用密碼金鑰的雙重認證、PGP 電郵加密、設有範圍限制的細緻 API 金鑰權限、可設定的帳戶逾時、即時監察可疑活動、提幣白名單及主密鑰設定。

Kraken 於 2014 年率先推出儲備證明，並持續透過定期及可由獨立人士驗證的審計引領業界。這項加密程序讓客戶可以隨時親自查閱其帳戶餘額如何由真實資產作為支持。Kraken 亦持有 ISO/IEC 27001:2013 認證，符合 SOC 2 Type 2 審計要求，並營運一項穩健的公開漏洞獎勵計畫。

SwissBorg highlights a security-focused custody approach supported by cold storage and layered access controls. Users can enable two-factor authentication and device-based protections within the mobile app. The platform also communicates risk profiles for its yield-related products, acknowledging that certain earning features may carry varying levels of exposure depending on the strategy deployed.

SwissBorg highlights account protections and custody controls within its mobile ecosystem. Kraken, however, differentiates itself through more than a decade of exchange operations without reported client fund losses. By combining Proof of Reserves reporting, certified security standards and layered account protections, Kraken reinforces a security-first philosophy. For traders who prioritize institutional-grade custody practices alongside active trading infrastructure, Kraken’s track record provides added confidence.

Kraken 以回應迅速且專業的客戶服務見稱，提供多個客服渠道以滿足不同用戶的需要。客戶可以使用真人客服提供的 24/7 線上客服、透過電郵提交請求，或在特定情況下直接致電與客服專員交談。

Kraken 的多語言客服團隊可以使用十多種語言為用戶提供協助，讓公司更有效地服務全球客戶群。

交易所亦在客戶滿意度方面獲得高度評價，並在 Customer Centricity World Series 中獲選為「最佳 AI 客戶體驗應用獎（歐洲）」得主。Kraken 專注於清晰度、同理心及解決問題的速度，持續令其客戶體驗在競爭激烈的市場中脫穎而出。

SwissBorg offers customer support through its help centre and in-app contact channels, alongside educational content for users learning about crypto. Service levels may vary by tier, with premium accounts often marketed as receiving enhanced support. If you expect to need fast troubleshooting during volatile markets or want dedicated account assistance, it’s worth comparing the available channels and escalation paths against exchange-style support models.

SwissBorg focuses on a curated selection of digital assets designed for simplified portfolio management. Kraken supports a much broader universe of 500+ cryptocurrencies, including established coins, emerging tokens and liquid staking assets. Combined with 10 supported fiat currencies and additional stock and ETF access in eligible regions, Kraken offers more diversification pathways for investors seeking broader exposure.

SwissBorg focuses on mobile-first crypto investing and portfolio tools, appealing to users who prefer app-based wealth management features. Kraken balances accessibility with exchange-grade infrastructure. Supporting 500+ cryptocurrencies, staking, DCA, bundles and advanced trading via Kraken Pro — plus margin and futures access in eligible regions — Kraken offers more product depth. For investors who want both passive tools and active trading flexibility within one ecosystem, Kraken presents a more versatile environment.